Terms of Service

1. About these terms

These terms of service ("Terms") govern your use of the CJCreativeMedia website and any services we provide. By using our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or services.

2. Our services

CJCreativeMedia provides social media marketing services including advertising, web design, social media management, and lead management. The specific scope, deliverables, and pricing for any engagement will be agreed in writing (via email or a formal proposal) before work begins.

3. No lock-in contracts

Unless otherwise agreed in writing, our services operate on a rolling monthly basis. Either party may end the arrangement by providing 30 days' written notice. You will only be billed for work completed up to the end of the notice period.

4. Quotes and pricing

All quotes are tailored to your business and are valid for 30 days from the date of issue unless stated otherwise. Prices are exclusive of VAT where applicable. We reserve the right to adjust pricing with reasonable notice if the scope of work changes significantly.

5. Payment terms

Invoices are issued monthly and are due within 14 days of the invoice date unless otherwise agreed. Late payments may incur a reasonable late fee. We reserve the right to pause services if payment is significantly overdue.

6. Client responsibilities

To deliver our best work, we ask that you:

• Provide timely access to accounts, assets, and information we need.
• Review and approve content, designs, or campaigns within a reasonable timeframe.
• Ensure any materials you provide (logos, images, copy) do not infringe third-party rights.
• Communicate openly about your goals, feedback, and concerns.

7. Intellectual property

Any original content, designs, or creative assets we produce for you become your property once full payment has been received. We retain the right to showcase completed work in our portfolio unless you request otherwise in writing. Third-party assets (stock photos, fonts, plugins) remain subject to their respective licences.

8. Advertising and results

While we apply industry best practices and data-driven strategies, we cannot guarantee specific results from advertising campaigns. Performance depends on many factors including your market, budget, competition, and platform algorithms. We commit to transparent reporting and continuous optimisation.

9. Confidentiality

Both parties agree to keep confidential any sensitive business information shared during the engagement. This obligation survives the termination of our working relationship.

10. Limitation of liability

To the fullest extent permitted by law, CJCreativeMedia's total liability for any claim arising from our services shall not exceed the total fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages including lost profits or business opportunities.

11. Website use

The content on this website is for general information purposes only. While we strive to keep it accurate and up to date, we make no guarantees about its completeness or accuracy. You may not reproduce, distribute, or use our website content without our written permission.

12. Changes to these terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date. For active clients, we will communicate any material changes directly. Continued use of our website or services constitutes acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact us

If you have any questions about these Terms, please get in touch at info@cjcreativemedia.net.